- Add a new account quickly. Most email accounts, including Microsoft 365, Exchange server accounts, Outlook.com, Hotmail.com, Live.com and Google accounts can be set up in a few quick steps. Select Outlook Preferences Account.
- Tip: Press command ⌘ + SPACE on the keyboard at the same time to search for the.
![For For](https://www.anyrecover.com/images/public/recover-deleted-items-from-server-outlook.jpg)
The following instructions step through the process of configuring your Office 365 Exchange Online account with Apple Mail for macOS 10.14 or higher, which is required to support Modern Office 365 - Apple Mail Configuration Office of Information Technology. By doing so, you can use your email address with your preferred application, and benefit from Exchange's collaborative features. Find out how to configure your Exchange email account on the Mail app, for the following macOS operating systems: El Capitan, Sierra and High Sierra. You must have an Exchange solution.
These instructions are only for those people who have accounts on Cornell's Exchange server. All faculty, staff, retirees, and graduate and professional students have Exchange accounts.
Depending on whether this is the first time you've started Mail, or the first time you've set up an account, some of these steps may appear in slightly different order. The information you enter on each screen remains the same.
- Start Mail. If the Choose a mail account to add dialog box opens automatically, skip ahead to step 5.
- From the menu, select .
Note: On the Mail menu you'll also see 'Accounts.' Don't choose this. It takes you somewhere else entirely. - Click .
- Click the at the lower left of the dialog box. The Choose a mail account to add dialog box will open
- From the list of account types, select , then click
- Enter the following:
- Enter your Full Name (in whatever format you prefer)
- Enter your Email Address in the form NetID@cornell.edu
For example, [email protected] - Enter the Password you use with your NetID.
- Click . Mail will look for the Exchange server.
- On the Account Summary dialog box, click
- Unless you have specific reasons not to, we suggest you leave all the boxes checked on the Select the apps to use with dialog box.Click .
![Exchange Exchange](/uploads/1/0/7/9/107988047/372602240.png)
Automatic Junk Mail Filtering
See our Turn On Automatic Junk Mail Filtering in Outlook on the Web article for the steps needed. We recommend using the Outlook on the Web settings for filtering junk mail, as they are processed on Microsoft's servers. This means that so they will be consistently applied no matter what client or app you use to read your mail.
You should now check the settings in Calendar and Contacts. They are probably correct, but we've seen cases where they needed to be adjusted.
Calendar
- Launch Calendar.
- From the menu, select .
- Click .
- From the list of accounts on the left, select your NetID account. (It may be the only account listed. That's okay.)
- Click .
- The entry for Internal Server should be outlook.office365.com
Correct it if you see anything else here. - The entry for External Server should be outlook.office365.com
Correct it if you see anything else here. - Make sure your User Name is in the format [email protected]
- If there are any other accounts listed with Exchange showing as the account type,
repeat steps 4 - 8 for each Exchange account.
Do NOT attempt to make these changes for accounts listed with any other account type. - Quit Calendar, then restart it.
Contacts
- Launch Contacts.
- From the menu, select .
- Click .
- From the list of accounts on the left, select your NetID account. (It may be the only account listed. That's okay.)
- Click .
- The entry for Internal Server should be outlook.office365.com
Correct it if you see anything else here. - The entry for External Server should be outlook.office365.com
Correct it if you see anything else here. - Make sure your User Name is in the format [email protected]
- If there are any other accounts listed with Exchange showing as the account type,
repeat steps 4 - 8 for each Exchange account.
Do NOT attempt to make these changes for accounts listed with any other account type. - Quit Contacts, then restart it.
Use the instructions below to configure UMass Amherst Exchange email and calendaring in Apple Mail and Calendar. We support the latest versions of Apple Mail and Calendar for Mac OS X 10.9 (Mavericks).
Exchange Account Mac Mail Not Working
Note: In previous versions of OS X, some items have different names (e.g., in OS X 10.8, Internet Accounts was called Mail, Contacts & Calendars).
Exchange Account For Mac Mail Settings
- In the Apple Menu, go to System Preferences... The System Preferences window opens.
- In the System Preferences window, click Internet Accounts. The Internet Accounts window opens.
- In the Internet Accounts window, you should see a list of account types on the right side of the window, including Exchange. If you do not see the list of account types, click the + button in the lower-left corner to make the list appear. Once the list of account types is visible, click Exchange. An Account Information window opens.
- In the Account Information window:
- In the Full name field, enter your name as you'd like it to appear in the Sender field of your outgoing mail.
- In the Email address field, enter [email protected] (e.g., [email protected]). Check with the IT professional in your department if you are having problems configuring.
- In the Password field, enter your UMass Amherst IT Active Directory/Exchange password, then click Continue. Note: This may be the same as your IT Account Password. The Account Summary window opens.
- In the Account Summary window, verify your settings and click Continue.
- Next, select the apps you wish to use to access UMass Amherst IT's Exchange environment (e.g., Mail, Contacts, Calendar) and click Done. The Internet Accounts window opens.
- Close the Internet Accounts window. You can now access your Exchange account using the apps that you selected in the previous step.